Privacy Policy

Confidentiality and security are paramount values of HOTEL CAL RUIZ, and consequently, we commit to guaranteeing user privacy at all times and not collecting unnecessary information. Below, we provide all the necessary information about our Privacy Policy regarding the personal data we collect:

1. DATA CONTROLLER Holder: RUFER, SA; Registered Office: Av. Consell General, 10, Pas de la Casa AD200 - Encamp - Principality of Andorra; NRT: L-700958-U Phone: +376 640 432 E-mail: calruizhrm@mdmhotelconsulting.com

2. PURPOSES OF PERSONAL DATA PROCESSING Your personal data will be processed, manually and/or automatically, for the following specific purposes:

Data sent via the Contact Form: PURPOSE: To provide a means for you to contact us and respond to your information requests, as well as to send you communications about our products, services, and activities, including by electronic means (email, SMS, etc.), if you check the acceptance box.

Data sent via emails: PURPOSE: To respond to your information requests, attend to your petitions, and answer your queries or doubts.

In accordance with the aforementioned purposes, the following categories of personal data will be processed:

  • Identifiable data: name, surname, address, phone number, and email.

The user guarantees at all times that the personal data provided is true and updated, and is responsible for any direct or indirect damage or prejudice that may be caused as a consequence of non-compliance with this obligation. In cases where the user provides third-party data, they declare that they have the consent of these third parties and commit to transferring the information contained in this Privacy Policy to them, exempting HOTEL CAL RUIZ from any responsibility in this regard. However, HOTEL CAL RUIZ may carry out the verifications it deems appropriate to confirm this fact, adopting the due diligence measures that correspond in accordance with the personal data protection regulations in force at all times.

The provision of personal data requires a minimum age of 14 years or, if applicable, the minimum age established by the applicable data protection regulations and/or having sufficient legal capacity to contract.

 

The personal data requested is necessary to manage your requests, register you as a user, and/or provide you with the services you may contract. Therefore, if you do not provide it, we will not be able to attend to you correctly or provide you with the service you have requested.

 

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

3. LEGITIMACY FOR PERSONAL DATA PROCESSING The legitimacy for HOTEL CAL RUIZ to carry out the processing of your personal data is the user's consent, requested for the specific case. However, the withdrawal of your consent will not affect the legality of the processing carried out previously. Likewise, the data subject's personal data may be used for the fulfillment of HOTEL CAL RUIZ's various legal obligations.

Consent given for a specific purpose may be withdrawn at any time.

4. SOCIAL NETWORKS HOTEL CAL RUIZ may be present on social networks. The processing of data that users include in these (by becoming followers and/or performing any link or connection action through them) will be governed by this section, as well as by the terms of use, privacy policy, and access and use regulations of the social networks in question, and previously accepted by the user. HOTEL CAL RUIZ will process your data to inform you about HOTEL CAL RUIZ's activities, products, or services through these social networks, as well as for any other purpose that the Social Network regulations allow, but will not be responsible for their privacy policies.

The publication of content is prohibited: – That is presumably illicit under national or international regulations or contravenes the principles of good faith. – That infringes upon the fundamental rights of individuals, lacks courtesy on the network, bothers or may generate negative opinions in our users or third parties, and in general, any content that HOTEL CAL RUIZ considers inappropriate. – And in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection, and intellectual and industrial property rights.

 

Likewise, HOTEL CAL RUIZ reserves the right to remove, without prior notice from the website or the corporate social network, any content deemed inappropriate.

 

5. RETENTION OF PERSONAL DATA HOTEL CAL RUIZ will retain your personal data only for the period necessary to fulfill the purposes for which they were collected, and in cases where it is necessary, your personal data and information will be blocked for the legally established periods.

6. RECIPIENTS AND INTERNATIONAL TRANSFERS As a general rule, your data will not be passed on to third parties unless we have your express consent to do so. To achieve the aforementioned purposes, and only when necessary, your personal data may be transferred to: a) HOTEL CAL RUIZ's data processors who need to process your personal data in relation to the purpose in question, which they will do according to this entity's instructions and in accordance with this privacy policy and any appropriate security and confidentiality measures established by HOTEL CAL RUIZ. b) Competent public administrations, in the cases provided by law and for the purposes defined therein.

HOTEL CAL RUIZ does not make international transfers of personal data.

7. RIGHTS RELATED TO YOUR PERSONAL DATA In compliance with Law 29/2021, of October 28, Qualified Personal Data Protection Law, HOTEL CAL RUIZ informs you that you have the rights of access, rectification, limitation of processing, portability, deletion, and opposition of your personal data, recognized in the aforementioned regulations. To exercise them, you must send a written and signed communication to the email address calruizhrm@mdmhotelconsulting.com, to which you must attach a copy of your passport or other national identity document.

 

In case of any violation of your rights, especially when you have not obtained satisfaction in their exercise, you can file a claim with the Andorran Data Protection Agency (www.apda.ad). You can also obtain more information about your rights by contacting this body.

8. SECURITY HOTEL CAL RUIZ guarantees that the processing of your personal data will be subject to the strictest duty of confidentiality, and that the necessary measures, both technical and organizational, have been established to guarantee the security of your personal data and prevent its alteration, misuse, loss, theft, and unauthorized processing and/or access.

 

9. CHANGES TO THE PRIVACY POLICY This Privacy Policy is subject to periodic modifications in accordance with the applicable legislation at any given time. Therefore, we recommend that you periodically consult this Privacy Policy.